What is new in this documentation release?

Contacts

Removed the bullet referring to Frequently asked questions in the ServiceDirect Knowledge Base articles. These articles have been removed from ServiceDirect.

Pearson VUE specific hardware

About admissions and audio/visual equipment

PVTC Select and PLT setup recommendations

Exam delivery room

Place the admissions equipment

PVTC Select & PLT office layout

Plan camera and microphone locations

Microphones in the exam delivery room are no longer used to record candidates. Microphones are now only allowed to observe and listen to candidates while they are actively testing. Audio must be disabled in the video recording.

These topics were all updated with the changes notifying test centers that audio must be disabled in video recording.

Online help

We have applied Pearson's new branding to the online help.