Reordering exams in a back to back exam registration

The Appointment Order window allows you to change the order or sequence in which exams will be delivered for a back-to-back exam registration. For more information about the window, see About the Appointment Order window in this chapter. For more information about back-to-back exam registration, see Scheduling multiple exams in a block of time.

To change the order of the exams, some or all of the exams must be removed from the list and then added back into the order depending on the candidate's preference. For example, if the candidate is taking three exams total but wants to take the third exam on the list before the other two exams, remove the first two exams on the list, and then add the removed exams back into the order.

Each exam in a back-to-back exam registration is treated as though they are individually added in Registration Manager. If you add three exams using back-to-back scheduling, and then the candidate decides to take the second exam third instead, the third exam does not move up into the second exam's start time once the second exam is removed. You must remove the second and third exam, and then add them back in the order that the candidate wants to take them.

Follow these steps to change the order of two or more exams in a back-to-back exam registration:

Click Appointment Order on the Exams screen.

The Appointment Order window opens and shows the order in which the exams will be delivered.

Select the first exam from the list, and then click Remove.

To reorder the second exam so that it is first on the list, you must remove the first exam from the list, and then add the exam back.

A message prompts you to confirm that you want to remove the exam. It also informs you that removing an exam requires a new search for available exam appointments at the test center.

Click Yes in the message to confirm.

The second exam is now first in the list and is the only exam in the Appointment Order window.

Click Close to return to the Exams screen. Add the exam that was removed in step 2 back into the order by following steps 3-7 in Scheduling multiple exams in a block of time.
After you add the exam back into the list, click Appointment Order to verify the sequence of exams. The exam that was first on the list should now be listed as the second exam the candidate will be taking.

Click Close, and then continue the process to complete the registration by following steps 8-11 in Scheduling multiple exams in a block of time.