Resuming an exam

After you stop an exam, as described in Stopping an exam, you can resume the exam later, if necessary. The exam will begin where the candidate left off when the exam was stopped.

If an exam needs to be restarted more than five times, an authorization window appears, and you will need to obtain an authorization code from VSS in order to resume the exam.

The steps in this process do not apply to unscheduled breaks. For more information on how to perform an unscheduled break, see Managing unscheduled breaks.

Follow these steps to resume an exam:

Go to the Appointment Selection window in Delivery Manager.
Select the desired exam entry and click Start.

An Authorization window appears.

Follow the process in Obtaining an authorization code in Delivery Manager to obtain an authorization code.

After you enter the authorization code, the exam will resume where the candidate left off when the exam was stopped.

Create a case as soon as possible.