Working with other centers in your site group

This information is applicable at PVTCs only and not PVTC Selects. For more information about the differences between a PVTC and PVTC Select, see About the test center network. PVTC Selects are not able to manage site groups.

Normally, test administrators can only add or change Site Manager and User Management information, view schedules, perform same-day registrations, cancel or reschedule exams, and view canceled registrations for their own test centers. To allow test centers to perform these tasks for other test centers, some test centers can be organized into site groups within the Pearson VUE Testing System. This can allow test centers to view or change information for other test centers. These groups may consist of all of the campuses of a university, the branches of a national test center chain, or any other set of related test centers that want to share information or to centralize certain functions.

For example, a test center that has several branch locations and affiliated mobile sites may want to allow each site to perform registration tasks for each of the other sites. Each site could be permitted to view, cancel, and reschedule exams for all of the other sites. The group could also choose to centralize registration at one site by assigning the May use Registration Manager role to users at only one site. Then, just one test center would have the ability to perform registration tasks for all other sites. Similarly, administrative tasks, such as setting up and managing assets and personnel, could be shared among sites or assigned to only one or more specific sites. These capabilities allow a group to assign specific functions to certain sites or employees and to operate efficiently as a unit.

The test centers belonging to a site group can be assigned administrative rights in three different configurations, detailed in the following information. All test centers that are part of a group can schedule same-day registrations and cancel or reschedule exams for other test centers in the group through Registration Manager. For more information, see How site groups affect Registration Manager.

No administrative rights: Users cannot perform any administrative tasks in Site Manager and User Management, even for their own test center. All administration takes place at another test center in the group. If your site is set up this way:

Users at your site can view your test center's information in Site Manager and User Management, but no user at your site can make changes to the identity, address, availability, personnel, and asset information. Even users at your site who are assigned the May add and edit (other) users role in User Management will not be able to edit personnel information.
You can view and print schedule information for your test center only.
You can perform same-day registrations, cancel or reschedule exams, and view canceled registrations for other test centers within your group, but only if you have been assigned the May use Registration Manager role in User Management.

Site administrative rights: Users can perform administrative tasks in Site Manager and User Management for their own test center only. If your site is set up this way:

You can change your test center's identity, address, availability, and asset information in Site Manager and can update personnel information in User Management if you have been assigned the May add and edit (other) users role in User Management.
You can view and print schedule information for your test center only.
This option is similar to how things work if your site is not part of a group. The only difference is that your site can perform same-day registrations, cancel or reschedule exams, and view canceled registrations for other centers within your group but only if you have been assigned the May use Registration Manager role in User Management.

Affiliate administrative rights: Users can perform administrative tasks in Site Manager and User Management for their own test center and can also perform these tasks for the other test centers in the group. If your site is set up this way:

You can change your test center's identity, address, availability, and asset information in Site Manager and can update personnel information in User Management if you have been assigned the May add and edit (other) users role in User Management.
If your user account is assigned the May administer affiliated sites role, you can select another test center in your group and view and change information in Site Manager and User Management for that test center. You can update the test center’s identity, address, availability, and asset information and can update the site’s personnel information but only if you have been assigned the May add and edit (other) users role in User Management. You can also view and print schedule information for that test center.
You can perform same-day registrations, cancel or reschedule exams, and view canceled registrations for other test centers within your group.