Checking RMA

At the beginning of each testing day, you must verify that the Remote Maintenance Agent (RMA) ran properly overnight to ensure that your test center has the latest schedule and exam information. You can verify this with the RMA connection log application in the Connect portal. This application allows you to look at your test center's RMA connection history for a specific time period. It tells you when RMA was last run, whether it was a manual or automated session, and how frequently it is running.

For more information about how to use the RMA connection log application, see Application instructions in the Connect portal. For more information about RMA, see Remote Maintenance Agent and Application Wrapper.

The RMA connection log application should show when RMA connected since midnight on the previous day. If there were no connections during the night, call VSS immediately.