Disable services - exam delivery

The following services must be disabled on ALL exam delivery workstations before installing and using the testing system:

  1. File History Services
  2. SMS Remote Control Agent
  3. Remote Desktop Services
  4. Utility Manager
  5. VNC Server

Note iconNote

Not all workstations will have all these services. If you have any of these services, please disable them.

Follow these steps to disable these services:

  1. Open the Windows Services dialog box.

Windows 10Windows 10

  1. Click in the Search field on the Windows Task bar.

  2. Type Services in the Search field and hit Enter on the keyboard. The Services dialog box opens.

Windows 11Windows 11

  1. Click in the Search field on the Windows Task bar. 

  2. Type Services in the Search field and hit the Enter key on the keyboard. The Services dialog box opens.
  1. Scroll through the list on the right to locate each of the services that must be disabled.

Below is an example for Remote Desktop Services.

  1. Double-click the service to display the Properties dialog box. 

  2. On the General tab, click Stop to stop the service.
  3. Choose Disabled from the Startup type drop-down list. Select OK to close the dialog box.
  4. Perform steps 2 – 5 to disable each service.
  5. Close the Services dialog box.

What is next?

Configure the firewall - exam delivery workstation

 

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