Disturbances in the testing environment
Unusual outside noise disturbances and strong smells, such as construction and paint fumes, can occur within the testing environment. If an outside disturbance occurs after an exam has started, make every attempt to contact property management about it. This effort can help minimize the disturbance until testing has finished for the day. If a candidate complains about any noise disturbance, offer the candidate earplugs, if available.
For any disturbances that impact the candidate’s testing experience, create a case and select these options:
Exam delivery
Problem with testing environment
Copyright © 2024 Pearson Education, Inc. or its affiliate(s). All rights reserved. Pearson VUE Confidential. pvuecopyright@pearson.com