Capturing a palm vein pattern

This entire section, including sub-sections, is applicable only at PVTC Selects and PVTCs equipped with a palm vein device. The palm vein device is not required at all PVTCs, but it is required at all PVTC Selects. For more information about the differences between a PVTC and PVTC Select, see About the test center network. Pearson VUE notifies test centers if they must have the equipment installed.

If the "Capture palm vein" step is listed in Admissions Manager, the exam sponsor requires you to capture the candidate's palm vein pattern. There are two forms of the step:

One version is used to capture the palm vein pattern for the first time (known as enrollment).
The other version is used to capture a palm vein pattern to compare with a returning candidate's existing palm vein pattern (known as verification).

Admissions Manager automatically determines which form of the step to display.

If any issues or problems related to the candidate's palm vein capture arise, create a case.