Additional requirements for PVTC Selects

This section applies only to PVTC Selects. For more information about the differences between a PVTC and PVTC Select, see About the test center network.

The following are additional facility requirements that Pearson VUE Authorized Test Center Selects (PVTC Selects) must adhere to:

The building where the PVTC Select test center is located must be suitable by local standards for professional testing and approved as such by Pearson VUE.
The Pearson VUE file server must be secured in a separate locked room or data closet at all times.
The building signage must clearly indicate the location of the test center within its building or the surrounding area.
The area where candidates wait to be admitted must have adequate seating. The area where candidates are admitted should be separate from but near to the testing room.
The check-in area must have a clock that is visible to the candidates.
There must be enough space at the administrator workstation for all admissions, audio, and video equipment. It is recommended that the monitor sit on the DVR to save desk space.
There must be convenient access to a washroom or toilet facility, either within the test center or the same facility as the test center. Preferably, the washroom or toilet facility should be on the same floor or as close as possible to the testing room.
A comfortable, height-adjustable, office-style chair must be provided for each delivery workstation.

PVTC Selects must also meet site availability requirements. See the following guidelines:

Be open a certain minimum number of days per month, as agreed between your test center and Pearson VUE. The requirement varies by test center based on the volume of testing at the test center. Pearson VUE informs each test center of the minimum requirements.
To ensure that the PVTC Select test center does not fall below requirements, PVTC Selects must inform their Pearson VUE point of contact immediately whenever the test center:

Closes on a day when it is normally open (for example, if an unexpected circumstance requires you to close the test center temporarily).
Reduces test center open hours.

Pearson VUE will work with you to help keep your test center open or will work with the exam sponsors to reschedule candidates, if necessary.

It is important that a PVTC Select's availability rules are accurate and updated if the test center hours change. Enter all availability rules as soon as you know the date that your test center will be open. It is important that candidates are not scheduled on days that the test center is closed. Exam sponsors have strict reschedule policies, and it may be difficult for candidates to reschedule without penalty.
PVTC Selects are required to set their test center hours at least twelve months in advance. For more information, see About open and closed rules.

PVTC Selects are required to have at least two certified test administrators on staff. This helps test centers to cover days when a test administrator is unexpectedly sick or otherwise unavailable. One test administrator must be present at all times during exam delivery.