Visitor access

This sub-section is only applicable at PVTC Selects. For more information about the differences between a PVTC and PVTC Select, see About the test center network.

Visitors with letters of authorization are generally permitted to view testing from the administration workstation. If your test center has a proctor workstation set up, their viewing is done from this workstation instead. A test administrator or other test center employee must always accompany these visitors.

Under no circumstance can you allow visitors to do the following:

Enter the testing room while testing is in progress.
Enter the server room or data closet that has the dedicated Pearson VUE file server.
Carry or use any kind of recording equipment or media, such as tape recorders, cameras, camera phones, or video cameras.
Access any Pearson VUE applications.
View any candidate's personal information.

If any visitor requires access outside these parameters, it will be explained on the letter of authorization. Pearson VUE will also notify you in advance via a case.

For all other authorized visitors, only grant them the access they need to perform their duty. For example, emergency medical personnel responding to an injured candidate may need access to the testing room. However, a service technician normally would not.