Pearson Professional Centers

Pearson Test Centers

PVTC Selects

Professional & Regulatory Candidate Rules Agreement

Pearson VUE Authorized Centers

Candidate Rules Agreement

Note: This table lists the rules agreements for each test center type. ABOG might not authorize all of the test center types to deliver its exams.

Names are not required to match. Only turn away a candidate if the name and photo do not match. If names do not match, ask the candidate to explain the discrepancy, and document the difference in a case. ABOG will follow up with the candidate to verify identity if necessary.

Note: If names do not match, you may ask the candidate to document the name change (marriage license/divorce decree), but documentation is not required to test. Document anything the candidate was able to provide in a case.

Not permitted; candidates must contact ABOG to update their demographic information.

Digital signature, palm vein, photograph

Note: Collected only at test centers that have the necessary admissions equipment to capture the data.

If the candidate requests an admissions data waiver and has not received prior approval, allow the candidate to test but create a case. When you create the case, select Admissions/Check-in and Admissions data waivers. In the case details, indicate that the candidate did not have prior approval to waive the admissions data collection.

None

1. Most ABOG exams are delivered during a one-day testing event in the summer.  All efforts should be made to deliver a candidate's exam. If a candidate arrives more than 30 minutes late for their exam and starting the exam will result in your test center staying open longer than the scheduled period, you must obtain approval from your regional manager in order to accommodate the candidate.

2. If there is only one candidate scheduled for your test center and that candidate is more than 30 minutes late, call the test center support line for information on how long you should wait for the candidate.

3. Candidates taking ABOG's Maintenance of Certification on-demand exams may be turned away if they are more than thirty minutes late. 

Registration Methods

ABOG candidates can register and schedule by:

1. Visiting the candidate website (https://www.pearsonvue.com/abog).

2. Calling the ABOG registration number at the call center.

Candidates can phone the call center at 1-888-235-7650 (toll free) Monday through Friday, 7:00 AM to 7:00 PM Central Standard Time.

Note: Registration and scheduling are not available through test centers.

Registration Information

1. ABOG candidates cannot register or schedule unless they have an authorization record in the database.

2. All payments for exam fees are handled through ABOG. Pearson VUE never collects or refunds exam fees for ABOG candidates.

3. Pearson VUE may not change any information on the Customers screen tabs in Registration Manager. If a candidate needs to change any information, they must contact ABOG before coming to take the exam. ABOG will make the changes and send an updated record to Pearson VUE.

4. Candidates need to request accommodations from ABOG, as noted in the "Accommodations" section. The Pearson VUE Accommodations Team will schedule the appointments and make the necessary arrangements.

5. ABOG sends authorized candidates an authorization letter. This letter indicates the time period during which an exam appointment can be scheduled and tells the candidate how to schedule an appointment. All ABOG exams are delivered during a specific time period.

Rescheduling and Canceling

Future ABOG candidates must cancel exam appointments at least 24 hours before the appointment via the candidate website or the call center. Some registrations with accommodations need to be rescheduled or canceled through the call center.

Candidates who want to retake an exam must contact ABOG to get a new authorization. All retake policies are enforced by ABOG and not by Pearson VUE. Since an authorization covers only one exam, ABOG must send Pearson VUE a new eligibility file for the candidate before a new appointment can be entered in the system.

Candidates must submit requests for accommodations to ABOG, and all requests must be approved before the exam appointment. Pearson VUE cannot approve accommodations.

Refer candidates to the following sites for information about accommodations the exam sponsor offers:

1. General information: https://www.pearsonvue.com/us/en/test-takers/accommodations.html

2. Accommodations by program: https://www.pearsonvue.com/us/en/test-takers/accommodations/select-program.html

Client accommodations are never rescindable at the test center through Delivery Manager.

Never manually extend the exam time for extra time accommodations.

If there are technical issues, all efforts should be made to resume the candidate’s exam.  Contact a program coordinator before allowing a candidate to leave

Some general points about ABOG exams are listed below:

1. Candidates are not expected to know how to use a computer.

2. Candidates use the Next and Previous buttons to move between questions and are allowed to mark questions for review. Candidates are not required to provide an answer before moving to the next question.

3. ABOG exams must be completed in one day; ABOG does not support multi-day appointments.

Follow the standard policy for ending an exam.

Candidates with questions about an exam or its content should be told to contact ABOG using one of the following methods:

Phone: 214-871-1619