Locating a candidate record

Test administrators also need a candidate record in order to take the certification exam. For information about locating a test administrator's candidate record, see Locating your VUE ID.

If it is not the candidate's first registration, you must find the candidate's existing record. There are several ways to search for a candidate's record:

Click Search and enter the candidate's first and last name or other criteria in the Find Candidates window. In this window, you can perform a thorough search by entering a variety of criteria. For more information, see Using the Search button.
If the work list on the left side of the Customers screen shows the candidate's name, click the name in the list. The candidate's record then appears in the Customers screen. Confirm with the candidate that the record on the screen is his or her record.
Use the Get Last button. If you just saved a record, you can click Get Last to retrieve the last record you were working with. However, the button has no effect if you have switched to another exam sponsor in the Client drop-down list since working with the last candidate's record.