Run RMA and reboot the server

Note iconNote

Restricted Network Channel (RNC) sites that do not have a constant Internet connection are not required to perform this procedure. RNC sites may run an RMA Connection Log report to verify that a manually launched RMA session completed successfully. RNC sites may proceed to the Start manual update - server scenario topic.

After placing the Site License and Security Credentials files in the %VUEROOT%\db directory, you must reboot the server. When you reboot the server the VUE Application Wrapper acknowledges the host files and kicks off a Remote Maintenance Agent (RMA) connection with the Hub and populates your database. This forces your system to recognize that you have a valid site that can communicate with the Pearson VUE Hub.

  1. On the administration workstation, select the Windows Start button and select the All Apps | VUE Applications | Remote Maintenance Agent menu.
  2. Select Yes in the User Account Control dialog box.

A Command Prompt window opens and connects to the Pearson VUE HUB.

After the download completes the Command Prompt window closes.

  1. Go to the file Server. Reboot the server.

What is next?

Check RMA connection log - server

 

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